Senior Retail Manager

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    "datePosted": "2026-06-03",
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    "description": "<p>Half Moon is seeking a strategic and high-energy <span style=\"font-weight: bold\">Senior Retail Manager</span> to lead our diverse portfolio of luxury retail outlets. As a guardian of our mission and \"RICH\" values, you will oversee the commercial and operational success of our Art Gallery, Gift Shop, Maakit Café &amp; Boutique, Tennis Shop, and specialty retail carts.<br><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<p><span style=\"font-size: 14pt\"><br></span></p>\n<ul>\n<li>Maximize turnover and profitability across all outlets through strategic sales forecasting, trend analysis, and market positioning.</li>\n<li>Prepare annual budgets, manage par levels, and produce monthly executive summaries for the retail division.</li>\n<li>Oversee the procurement lifecycle with a focus on transparency, value for money, and a priority on locally designed and crafted goods.</li>\n<li>Lead monthly physical inventories, investigate variances, and maintain strict stock control procedures.</li>\n<li>Develop and enforce Departmental SOPs to ensure seamless operations and consistent luxury hospitality standards.</li>\n<li>Organize special events, displays, and promotions to increase guest engagement and brand visibility.</li>\n<li>Manage recruitment, orientation, and ongoing professional development for the retail team.</li>\n<li>Conduct regular appraisals, provide real-time coaching, and utilize progressive discipline to maintain Half Moon’s high standards.</li>\n</ul>",
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