Software Engineering Manager

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 14pt\">Software Engineering Manager</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About Schema App</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Schema App is a fast-growing, profitable SaaS company headquartered in Guelph, Ontario, with a team across Canada. We’re a collaborative group driven by a shared mission: to become a global leader in enterprise marketing technology and help organizations future-proof for the age of AI.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We work with some of the world’s recognized enterprises—including SAP, Wells Fargo, and Henry Ford Health—to give them control over how their brand is understood and represented by AI across search and digital experiences.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At our core, we believe that in the age of AI, a brand is only as strong as the data behind it and the connections within it. As search evolves into AI-driven and agent-led experiences, that foundation matters. We build the infrastructure enterprises need to control how they show up in AI today and compete in the agentic web tomorrow—driving growth, protecting the brand, and leading the next generation of digital experiences.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Web: </span><a href=\"http://www.schemaapp.com/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">www.schemaapp.com</span></a><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> · LinkedIn: Schema App</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">The role</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We’re looking for a Software Engineering Manager to lead a high-performing engineering team and partner with the CTO and Product on predictable, high-quality delivery. You’ll balance hands-on technical guidance with people leadership—unblocking the team, raising the bar on how we build, and growing engineers through clear expectations and coaching.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Because Schema App serves large, regulated enterprises, you’ll also help ensure security and compliance are part of how we ship, not a separate lane, and you’ll steward internal IT support (MSP) and access practices so the team can move fast safely.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What you’ll do</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Team leadership &amp; delivery</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead engineers day to day: clear priorities, coaching, feedback, and performance conversations aligned with Schema App values.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own execution against the plan of record—balancing scope, capacity, and quality; surfacing risks early.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Facilitate agile ceremonies (backlog refinement, sprint planning, retros) and partner with Product on backlog health and sprint goals.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support hiring and onboarding; contribute to interview loops and team growth.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Technical leadership</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide hands-on guidance on implementation, architecture trade-offs, and production discipline—enough to unblock and coach, without being the default implementer for everything.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Champion quality practices: testing, observability, CI/CD, and blameless learning from incidents.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Cross-functional partnership</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Work closely with Product, Customer Success, and leadership on priorities, escalations, and realistic commitments.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Help route customer-impacting issues clearly so engineering isn’t the accidental catch-all.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Operations, security &amp; internal systems</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee MSP-managed internal support: reliable employee experience, escalation handling, and onboarding.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain SOC 2–aligned IT controls (access reviews, device compliance, incident response) with audit-ready evidence.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure secure, scalable access management and consistent onboarding/offboarding across systems.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What we’re looking for</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Broad technical fluency across modern SaaS (cloud, APIs, data stores, CI/CD, observability); depth in at least one of Architecture, DevOps, Infrastructure, or Security.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Proven people leadership: accountability, engagement, coaching, and timely talent decisions when the bar isn’t met.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong agile execution—continuous delivery and improvement without ceremony for its own sake.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Comfort with enterprise context: security, compliance, and customer scrutiny as normal parts of shipping.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent communication with technical and non-technical partners; organized and proactive on operational work.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">How we measure success</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Metric</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Intent</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Cycle time</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Reduce elapsed time from dev start → production safely</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">“A” player team</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Sustain ≥80% A-players (Topgrading-style definitions)</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">SOC 2 / security</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain control coverage and credible evidence alongside velocity</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Change failure rate</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Reduce production regressions and rollbacks</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Test coverage</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Sustain strong automated coverage as velocity grows</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Core values</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Growth Mindset — continuous learning in an AI-shifted landscape</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Resourceful — high-impact outcomes with prudent use of time and tools</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">One Team — cross-functional partnership; clear escalation, not politics</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Humble — seeks feedback; team wins over ego</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Life @ Schema App</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Weekly 1:1s with professional development conversations</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Health &amp; wellness benefits from day one · RRSP matching</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Flex days, vacation, birthday off</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Culture Club events for our remote team</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Purpose: build meaningful connections with each other, our customers, and the data, so we are all understood</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">AI-based tools may assist screening; every resume is reviewed by a human on our team.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">If you require accommodation during the application process, please let us know—we welcome applicants of all backgrounds.</span></p>",
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