PATIENT ACCESS SPECIALIST - Hospital - Full Time

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    "description": "<p><strong>Position Title: Patient Access Specialist</strong></p>\n\n<p><strong>Department: Business Office/Clinics</strong></p>\n\n<p><strong>Level I Supervisor’s Title: Revenue Cycle Manager/Clinic Managers</strong></p>\n\n<p> </p>\n\n<p><strong>Level I – General Front Desk, Clinic or Hospital</strong></p>\n\n<p><strong>A. Position Summary: </strong>Responsible for registering patients efficiently and accurately, greeting patients and visitors in person or by phone, and verifying insurance eligibility.</p>\n\n<p><strong>B. Principle Functions and Responsibilities:</strong></p>\n\n<ul>\n\t<li>Registers all patients for both acute and ambulatory settings.</li>\n\t<li>Coordinates night quick admit registration from hardcopy form to permanent computer records.</li>\n\t<li>Monitors patient census and notifies appropriate Department Manager of admission status.</li>\n\t<li>Pre-registers any necessary patient accounts and maintains those preregister accounts by completing them after patient arrives or is discharged.</li>\n\t<li>Responsible for scanning all patient registration forms into electronic medical record system.</li>\n\t<li>Maintains standing orders for Laboratory patients.</li>\n\t<li>Receives notification of patient discharges from nursing station and enters discharges into computer.</li>\n\t<li>Collects and processes copays, deductibles, and co-insurance payments from patients via in-person or over the phone.</li>\n\t<li>Processes incoming mail and distributes to appropriate departments. For payments received via mail, logs patient account numbers on checks, and places remittance slips in the daily folder.</li>\n\t<li>Responsible for scanning patient insurance remits into appropriate file folders.</li>\n\t<li>Responsible for occasional duties of monitoring and organizing incoming faxes and print jobs related to the hospital-wide copy and fax machines.</li>\n\t<li>Maintains positive and effective relations with co-workers, other departments, patients, and visitors.</li>\n\t<li>Generates estimates of procedures/services/visits for patients.</li>\n\t<li>Attends meetings and completes assigned trainings as required.</li>\n\t<li>On occasion, may be required to work holidays, overtime, night or weekend shifts.</li>\n\t<li>Required to cross-train in all registration areas and will rotate to work a shift in each area at least once per quarter.</li>\n\t<li>Answers multi-line phones and/or serves as switchboard operator for all incoming calls; transfers to appropriate areas, when necessary.</li>\n\t<li>Validates prior authorization information from external providers.</li>\n\t<li>Notifies appropriate staff/department of patient arrival for STAT procedures or exams.</li>\n\t<li>Calls patients for appointment reminders for upcoming appointments (typically, next day appointments).</li>\n\t<li>Schedules patients according to provider scheduling preferences.</li>\n\t<li>May occasionally assist with registration audits and corrections.</li>\n\t<li>Performs other duties as assigned or requested.</li>\n</ul>",
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