Junior Field Service Technician - Frederick/Hagerstown MD (60335)

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    "jobTitle": "Junior Field Service Technician - Frederick/Hagerstown MD (60335)",
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    "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#444444;\">At&nbsp;<strong>Core Health &amp; Fitness</strong>, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like&nbsp;<strong>StairMaster</strong>,&nbsp;<strong>Schwinn</strong>,&nbsp;<strong>Nautilus</strong>,&nbsp;<strong>Star Trac</strong>,&nbsp;<strong>Throwdown</strong>,&nbsp;<strong>Wexer</strong>, and we&rsquo;re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#444444;\">At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We&rsquo;re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you&rsquo;re looking for a fulfilling career in helping people, find the best version of themselves, you&rsquo;ve come to the right place.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#444444;\">We are looking for a <strong>Junior Field Service Technician</strong>&nbsp;to join our growing organization!</span></span></span></span></p>\r\n",
    "jobCategory": "Installation - Maint - Repair",
    "salaryRange": "$23.00 - $25.00 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Junior Field Service Technician - Frederick/Hagerstown MD (60335)\",\"identifier\":\"J0CP97297742\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/BCA6DB2B908FD5BA9AD3B28E74BA5B1D/jobs/297742\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BCA6DB2B908FD5BA9AD3B28E74BA5B1D\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":23,\"maxValue\":25,\"unitText\":\"\"}},\"datePosted\":\"2026-04-20\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Frederick/Hagerstown, MD - Frederick, MDPosition Type: Full TimeSalary Range: $23.00 - $25.00 HourlyJob Category: Installation - Maint - RepairAt&nbsp;Core Health &amp; Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like&nbsp;StairMaster,&nbsp;Schwinn,&nbsp;Nautilus,&nbsp;Star Trac,&nbsp;Throwdown,&nbsp;Wexer, and we&rsquo;re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAt Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We&rsquo;re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you&rsquo;re looking for a fulfilling career in helping people, find the best version of themselves, you&rsquo;ve come to the right place.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are looking for a Junior Field Service Technician&nbsp;to join our growing organization!\\r\\nQualificationsGeneral Position Summary \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nUnder the direction of the Regional Field Supervisor, this entry level position as a Junior Field Service Technician is responsible for inspecting, servicing and completing basic repairs on all products in the Core Health and Fitness family. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary inspections, maintenance and repair of all brands.&nbsp; Duties include performing basic service work, assist with new product installations, weekly inspections of equipment for Key Accounts; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health and Fitness products by providing service and maintenance parallel with friendly and knowledgeable customer support.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQualifications:\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tCollege/Tech degree in related field preferred\\r\\n\\tAdditional training in commercial fitness industry or combination of education and experience preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum of 1-2 years&rsquo; experience in a customer facing technical support or service roll required.\\r\\n\\tBasic knowledge of mechanical/technical problem solving\\r\\n\\tExperience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field. \\r\\n\\tExcellent written and oral communication skills with attention to detail.\\r\\n\\tWorking knowledge of Microsoft Office Suite and similar communication related software.\\r\\n\\tAbility to learn Sales Force software.\\r\\n\\tWorking knowledge of fitness industry preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other Requirements\\r\\n\\r\\n\\r\\n\\tValid driver&rsquo;s license with acceptable driving record\\r\\n\\tBackground Screening with a successful outcome\\r\\n\\tAbility to drive a pickup truck and small work van\\r\\n\\tAbility to travel outside the regular service area domestically up to 25%. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Responsibilities \\r\\n\\r\\n\\r\\n\\tThe primary role of this position is to conduct weekly inspections at a few Key Account locations and make repairs/adjustments as needed.\\r\\n\\tAccepts, schedules, and completes work orders within 48 hours. \\r\\n\\tInspects all equipment during specified visits to Key Accounts\\r\\n\\tEnsure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp; \\r\\n\\tFollow testing procedures accurately.\\r\\n\\tService and maintain Core Health and Fitness products at customer locations in assigned region; ensure repairs are carried out following company policies. \\r\\n\\tEnsure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp; \\r\\n\\tCommunicates information regarding product performance and relays field feedback to Director of Services.\\r\\n\\tAbility to understand technical documentation. \\r\\n\\tPossess basic mechanical aptitude. \\r\\n\\tInspect newly installed equipment on site where necessary.\\r\\n\\tMaintain van part stock through regular cycle counts, inventory replacement requests and timely paperwork processing. Return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.\\r\\n\\tMust attend the required trainings, learn all computer systems used for workday, and pass certifications on all relevant equipment.\\r\\n\\tAbility to maintain/maintenance a company vehicle and park in a safe location.\\r\\n\\tAbility submit expense reports and other paperwork ON TIME\\r\\n\\tSafety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk.\\r\\n\\tService Techs are required to provide basic hand tools.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCustomer Service\\r\\n\\r\\n\\r\\n\\tStrong organizational, communication, problem solving, and analytical skills. \\r\\n\\tLog all service reports immediately upon completion.\\r\\n\\tDiscuss new products with customers.\\r\\n\\tKeep Sales informed of upcoming purchases or needs customers are planning.\\r\\n\\tOffer Core Health and Fitness Preventative Maintenance, Paid Service, and Extended Warranty Product to customer throughout day-to-day activity.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills\\r\\n\\r\\n\\r\\n\\tBasic knowledge of the fitness industry\\r\\n\\tBasic knowledge and experience in technical and mechanical problem solving.\\r\\n\\tAdvanced knowledge of the use of hand tools\\r\\n\\tAbility to recognize and solve problems in a timely manner.\\r\\n\\tAbility to embrace deadlines.\\r\\n\\tStrong sense of urgency to achieve a high percentage of goals.\\r\\n\\tWilling to assist teammates when needed.\\r\\n\\tAbility to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.\\r\\n\\tContributes to a positive working environment.\\r\\n\\tDemonstrates effective interpersonal, verbal, and written communication skills.\\r\\n\\tAbility to be consistently accurate.\\r\\n\\tUnwavering attention to detail and commitment to world-class quality\\r\\n\\tAble to follow tasks to completion in a timely manner without sacrificing quality in doing so.\\r\\n\\tSkilled in planning, organization, and establishing multiple priorities for work assignments.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Specific Competencies \\r\\n\\r\\n\\r\\n\\tCustomer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.\\r\\n\\tDependability- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.\\r\\n\\tProblem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.\\r\\n\\tProductivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.\\r\\n\\tQuality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions/Physical Demands\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.\\r\\n\\tWalking and Standing - Requires moving around\\r\\n\\tRequires corrected vision and hearing to normal range\\r\\n\\tRequires working under stressful conditions or working irregular hours\\r\\n\\tRequires driving to customer locations in company vehicle.\\r\\n\\tAble to walk/run/lift to test equipment for issues and when work is completed to test unit.\\r\\n\\tAbility to use standard hand tools like wrenches, screw drivers, ratchets, drills, voltmeter, etc.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nWork environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field-based environment. Involves frequent interaction with internal and external customers.\\r\\n\\r\\n&nbsp; \\r\\n\\r\\n\\r\\n\\tTravel throughout designated geographical area by company owned vehicle.\\r\\n\\tDomestic travel up to 25%\\r\\n\\tWork on-site at customer location.\\r\\n\\tBe dressed appropriately with protective gear that is required for each site. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Status:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff \\r\\n\\r\\nFLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt \\r\\n\\r\\nSupervises:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDate Revised:&nbsp;&nbsp; 05/07/2025\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.\\r\\n\\r\\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\\r\\n\\r\\nCore Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.\\r\\n\",\"responsibilities\":\"At&nbsp;Core Health &amp; Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like&nbsp;StairMaster,&nbsp;Schwinn,&nbsp;Nautilus,&nbsp;Star Trac,&nbsp;Throwdown,&nbsp;Wexer, and we&rsquo;re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAt Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We&rsquo;re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you&rsquo;re looking for a fulfilling career in helping people, find the best version of themselves, you&rsquo;ve come to the right place.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are looking for a Junior Field Service Technician&nbsp;to join our growing organization!\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Core Health & Fitness, LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BCA6DB2B908FD5BA9AD3B28E74BA5B1D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"\",\"addressLocality\":\"Frederick\",\"addressRegion\":\"MD\",\"postalCode\":\"\",\"addressCountry\":\"USA\"}},\"qualifications\":\"General Position Summary \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nUnder the direction of the Regional Field Supervisor, this entry level position as a Junior Field Service Technician is responsible for inspecting, servicing and completing basic repairs on all products in the Core Health and Fitness family. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary inspections, maintenance and repair of all brands.&nbsp; Duties include performing basic service work, assist with new product installations, weekly inspections of equipment for Key Accounts; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health and Fitness products by providing service and maintenance parallel with friendly and knowledgeable customer support.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQualifications:\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tCollege/Tech degree in related field preferred\\r\\n\\tAdditional training in commercial fitness industry or combination of education and experience preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum of 1-2 years&rsquo; experience in a customer facing technical support or service roll required.\\r\\n\\tBasic knowledge of mechanical/technical problem solving\\r\\n\\tExperience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field. \\r\\n\\tExcellent written and oral communication skills with attention to detail.\\r\\n\\tWorking knowledge of Microsoft Office Suite and similar communication related software.\\r\\n\\tAbility to learn Sales Force software.\\r\\n\\tWorking knowledge of fitness industry preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other Requirements\\r\\n\\r\\n\\r\\n\\tValid driver&rsquo;s license with acceptable driving record\\r\\n\\tBackground Screening with a successful outcome\\r\\n\\tAbility to drive a pickup truck and small work van\\r\\n\\tAbility to travel outside the regular service area domestically up to 25%. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Responsibilities \\r\\n\\r\\n\\r\\n\\tThe primary role of this position is to conduct weekly inspections at a few Key Account locations and make repairs/adjustments as needed.\\r\\n\\tAccepts, schedules, and completes work orders within 48 hours. \\r\\n\\tInspects all equipment during specified visits to Key Accounts\\r\\n\\tEnsure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp; \\r\\n\\tFollow testing procedures accurately.\\r\\n\\tService and maintain Core Health and Fitness products at customer locations in assigned region; ensure repairs are carried out following company policies. \\r\\n\\tEnsure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp; \\r\\n\\tCommunicates information regarding product performance and relays field feedback to Director of Services.\\r\\n\\tAbility to understand technical documentation. \\r\\n\\tPossess basic mechanical aptitude. \\r\\n\\tInspect newly installed equipment on site where necessary.\\r\\n\\tMaintain van part stock through regular cycle counts, inventory replacement requests and timely paperwork processing. Return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.\\r\\n\\tMust attend the required trainings, learn all computer systems used for workday, and pass certifications on all relevant equipment.\\r\\n\\tAbility to maintain/maintenance a company vehicle and park in a safe location.\\r\\n\\tAbility submit expense reports and other paperwork ON TIME\\r\\n\\tSafety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk.\\r\\n\\tService Techs are required to provide basic hand tools.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCustomer Service\\r\\n\\r\\n\\r\\n\\tStrong organizational, communication, problem solving, and analytical skills. \\r\\n\\tLog all service reports immediately upon completion.\\r\\n\\tDiscuss new products with customers.\\r\\n\\tKeep Sales informed of upcoming purchases or needs customers are planning.\\r\\n\\tOffer Core Health and Fitness Preventative Maintenance, Paid Service, and Extended Warranty Product to customer throughout day-to-day activity.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills\\r\\n\\r\\n\\r\\n\\tBasic knowledge of the fitness industry\\r\\n\\tBasic knowledge and experience in technical and mechanical problem solving.\\r\\n\\tAdvanced knowledge of the use of hand tools\\r\\n\\tAbility to recognize and solve problems in a timely manner.\\r\\n\\tAbility to embrace deadlines.\\r\\n\\tStrong sense of urgency to achieve a high percentage of goals.\\r\\n\\tWilling to assist teammates when needed.\\r\\n\\tAbility to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.\\r\\n\\tContributes to a positive working environment.\\r\\n\\tDemonstrates effective interpersonal, verbal, and written communication skills.\\r\\n\\tAbility to be consistently accurate.\\r\\n\\tUnwavering attention to detail and commitment to world-class quality\\r\\n\\tAble to follow tasks to completion in a timely manner without sacrificing quality in doing so.\\r\\n\\tSkilled in planning, organization, and establishing multiple priorities for work assignments.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Specific Competencies \\r\\n\\r\\n\\r\\n\\tCustomer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.\\r\\n\\tDependability- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.\\r\\n\\tProblem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.\\r\\n\\tProductivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.\\r\\n\\tQuality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions/Physical Demands\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.\\r\\n\\tWalking and Standing - Requires moving around\\r\\n\\tRequires corrected vision and hearing to normal range\\r\\n\\tRequires working under stressful conditions or working irregular hours\\r\\n\\tRequires driving to customer locations in company vehicle.\\r\\n\\tAble to walk/run/lift to test equipment for issues and when work is completed to test unit.\\r\\n\\tAbility to use standard hand tools like wrenches, screw drivers, ratchets, drills, voltmeter, etc.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nWork environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field-based environment. Involves frequent interaction with internal and external customers.\\r\\n\\r\\n&nbsp; \\r\\n\\r\\n\\r\\n\\tTravel throughout designated geographical area by company owned vehicle.\\r\\n\\tDomestic travel up to 25%\\r\\n\\tWork on-site at customer location.\\r\\n\\tBe dressed appropriately with protective gear that is required for each site. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Status:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff \\r\\n\\r\\nFLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt \\r\\n\\r\\nSupervises:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDate Revised:&nbsp;&nbsp; 05/07/2025\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.\\r\\n\\r\\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\\r\\n\\r\\nCore Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.\\r\\n\",\"experienceRequirements\":\"General Position Summary \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nUnder the direction of the Regional Field Supervisor, this entry level position as a Junior Field Service Technician is responsible for inspecting, servicing and completing basic repairs on all products in the Core Health and Fitness family. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary inspections, maintenance and repair of all brands.&nbsp; Duties include performing basic service work, assist with new product installations, weekly inspections of equipment for Key Accounts; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health and Fitness products by providing service and maintenance parallel with friendly and knowledgeable customer support.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQualifications:\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tCollege/Tech degree in related field preferred\\r\\n\\tAdditional training in commercial fitness industry or combination of education and experience preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum of 1-2 years&rsquo; experience in a customer facing technical support or service roll required.\\r\\n\\tBasic knowledge of mechanical/technical problem solving\\r\\n\\tExperience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field. \\r\\n\\tExcellent written and oral communication skills with attention to detail.\\r\\n\\tWorking knowledge of Microsoft Office Suite and similar communication related software.\\r\\n\\tAbility to learn Sales Force software.\\r\\n\\tWorking knowledge of fitness industry preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other Requirements\\r\\n\\r\\n\\r\\n\\tValid driver&rsquo;s license with acceptable driving record\\r\\n\\tBackground Screening with a successful outcome\\r\\n\\tAbility to drive a pickup truck and small work van\\r\\n\\tAbility to travel outside the regular service area domestically up to 25%. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Responsibilities \\r\\n\\r\\n\\r\\n\\tThe primary role of this position is to conduct weekly inspections at a few Key Account locations and make repairs/adjustments as needed.\\r\\n\\tAccepts, schedules, and completes work orders within 48 hours. \\r\\n\\tInspects all equipment during specified visits to Key Accounts\\r\\n\\tEnsure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp; \\r\\n\\tFollow testing procedures accurately.\\r\\n\\tService and maintain Core Health and Fitness products at customer locations in assigned region; ensure repairs are carried out following company policies. \\r\\n\\tEnsure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp; \\r\\n\\tCommunicates information regarding product performance and relays field feedback to Director of Services.\\r\\n\\tAbility to understand technical documentation. \\r\\n\\tPossess basic mechanical aptitude. \\r\\n\\tInspect newly installed equipment on site where necessary.\\r\\n\\tMaintain van part stock through regular cycle counts, inventory replacement requests and timely paperwork processing. Return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.\\r\\n\\tMust attend the required trainings, learn all computer systems used for workday, and pass certifications on all relevant equipment.\\r\\n\\tAbility to maintain/maintenance a company vehicle and park in a safe location.\\r\\n\\tAbility submit expense reports and other paperwork ON TIME\\r\\n\\tSafety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk.\\r\\n\\tService Techs are required to provide basic hand tools.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCustomer Service\\r\\n\\r\\n\\r\\n\\tStrong organizational, communication, problem solving, and analytical skills. \\r\\n\\tLog all service reports immediately upon completion.\\r\\n\\tDiscuss new products with customers.\\r\\n\\tKeep Sales informed of upcoming purchases or needs customers are planning.\\r\\n\\tOffer Core Health and Fitness Preventative Maintenance, Paid Service, and Extended Warranty Product to customer throughout day-to-day activity.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills\\r\\n\\r\\n\\r\\n\\tBasic knowledge of the fitness industry\\r\\n\\tBasic knowledge and experience in technical and mechanical problem solving.\\r\\n\\tAdvanced knowledge of the use of hand tools\\r\\n\\tAbility to recognize and solve problems in a timely manner.\\r\\n\\tAbility to embrace deadlines.\\r\\n\\tStrong sense of urgency to achieve a high percentage of goals.\\r\\n\\tWilling to assist teammates when needed.\\r\\n\\tAbility to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.\\r\\n\\tContributes to a positive working environment.\\r\\n\\tDemonstrates effective interpersonal, verbal, and written communication skills.\\r\\n\\tAbility to be consistently accurate.\\r\\n\\tUnwavering attention to detail and commitment to world-class quality\\r\\n\\tAble to follow tasks to completion in a timely manner without sacrificing quality in doing so.\\r\\n\\tSkilled in planning, organization, and establishing multiple priorities for work assignments.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Specific Competencies \\r\\n\\r\\n\\r\\n\\tCustomer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.\\r\\n\\tDependability- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.\\r\\n\\tProblem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.\\r\\n\\tProductivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.\\r\\n\\tQuality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Conditions/Physical Demands\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.\\r\\n\\tWalking and Standing - Requires moving around\\r\\n\\tRequires corrected vision and hearing to normal range\\r\\n\\tRequires working under stressful conditions or working irregular hours\\r\\n\\tRequires driving to customer locations in company vehicle.\\r\\n\\tAble to walk/run/lift to test equipment for issues and when work is completed to test unit.\\r\\n\\tAbility to use standard hand tools like wrenches, screw drivers, ratchets, drills, voltmeter, etc.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nWork environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field-based environment. Involves frequent interaction with internal and external customers.\\r\\n\\r\\n&nbsp; \\r\\n\\r\\n\\r\\n\\tTravel throughout designated geographical area by company owned vehicle.\\r\\n\\tDomestic travel up to 25%\\r\\n\\tWork on-site at customer location.\\r\\n\\tBe dressed appropriately with protective gear that is required for each site. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Status:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff \\r\\n\\r\\nFLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt \\r\\n\\r\\nSupervises:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDate Revised:&nbsp;&nbsp; 05/07/2025\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.\\r\\n\\r\\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.\\r\\n\\r\\nCore Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.\\r\\n\",\"industry\":\"Installation - Maint - Repair\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>General Position Summary </strong></span></span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:24px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Under the direction of the Regional Field Supervisor, this entry level position as a Junior Field Service Technician is responsible for inspecting, servicing and completing basic repairs on all products in the Core Health and Fitness family. These include Nautilus, StairMaster, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary inspections, maintenance and repair of all brands.&nbsp; Duties include performing basic service work, assist with new product installations, weekly inspections of equipment for Key Accounts; along with timely and accurate documentation of work performed. Instill customer confidence in Core Health and Fitness products by providing service and maintenance parallel with friendly and knowledgeable customer support.&nbsp; </span></span></p>\r\n\r\n<p style=\"margin-left:24px;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Qualifications:</strong></span></span></p>\r\n\r\n<p style=\"margin-left:40px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Education</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">High school diploma or equivalent</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">College/Tech degree in related field preferred</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Additional training in commercial fitness industry or combination of education and experience preferred.</span></span></li>\r\n</ul>\r\n\r\n<p dir=\"rtl\" style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:40px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Experience</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Minimum of 1-2 years&rsquo; experience in a customer facing technical support or service roll required.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Basic knowledge of mechanical/technical problem solving</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Experience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Excellent written and oral communication skills with attention to detail.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Working knowledge of Microsoft Office Suite and similar communication related software.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to learn Sales Force software.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Working knowledge of fitness industry preferred.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Other Requirements</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Valid driver&rsquo;s license with acceptable driving record</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Background Screening with a successful outcome</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to drive a pickup truck and small work van</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to travel outside the regular service area domestically up to 25%. </span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Responsibilities </strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The primary role of this position is to conduct weekly inspections at a few Key Account locations and make repairs/adjustments as needed.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Accepts, schedules, and completes work orders within 48 hours. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Inspects all equipment during specified visits to Key Accounts</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.&nbsp; </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Follow testing procedures accurately.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Service and maintain Core Health and Fitness products at customer locations in assigned region; ensure repairs are carried out following company policies. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure customer satisfaction by delivering quality and courteous support in a timely manner.&nbsp; </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Communicates information regarding product performance and relays field feedback to Director of Services.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to understand technical documentation. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Possess basic mechanical aptitude. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Inspect newly installed equipment on site where necessary.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Maintain van part stock through regular cycle counts, inventory replacement requests and timely paperwork processing. Return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must attend the required trainings, learn all computer systems used for workday, and pass certifications on all relevant equipment.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to maintain/maintenance a company vehicle and park in a safe location.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability submit expense reports and other paperwork ON TIME</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Safety is everyone&rsquo;s responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Service Techs are required to provide basic hand tools.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:72px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:40px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Customer Service</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Strong organizational, communication, problem solving, and analytical skills. </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Log all service reports immediately upon completion.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Discuss new products with customers.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Keep Sales informed of upcoming purchases or needs customers are planning.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Offer Core Health and Fitness Preventative Maintenance, Paid Service, and Extended Warranty Product to customer throughout day-to-day activity.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:40px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Skills</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Basic knowledge of the fitness industry</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Basic knowledge and experience in technical and mechanical problem solving.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Advanced knowledge of the use of hand tools</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to recognize and solve problems in a timely manner.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to embrace deadlines.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Strong sense of urgency to achieve a high percentage of goals.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Willing to assist teammates when needed.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Contributes to a positive working environment.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Demonstrates effective interpersonal, verbal, and written communication skills.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to be consistently accurate.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Unwavering attention to detail and commitment to world-class quality</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Able to follow tasks to completion in a timely manner without sacrificing quality in doing so.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Skilled in planning, organization, and establishing multiple priorities for work assignments.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:72px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Job Specific Competencies </strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Customer Service - </em>Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Dependability- </em>Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Problem Solving/Analysis - </em>Breaks down problems into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Productivity -</em> Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Quality - </em>Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:72px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Working Conditions/Physical Demands</strong></span></span></p>\r\n\r\n<p style=\"margin-left:72px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: </span></span></p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - </em>The employee is occasionally required to stand, walk, sit,&nbsp; and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Lifts and carries items weighing up to 50 pounds on a regular basis and 70 pound or more on occasion.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Walking and Standing - </em>Requires moving around</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Requires corrected vision and hearing to normal range</em></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Requires working under stressful conditions or working irregular hours</em></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Requires driving to customer locations in company vehicle.</em></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Able to walk/run/lift to test equipment for issues and when work is completed to test unit.</em></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Ability to use standard hand tools like wrenches, screw drivers, ratchets, drills, voltmeter, etc.</em></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Work Environment</strong></span></span></p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in a field-based environment. Involves frequent interaction with internal and external customers.</span></span></p>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">&nbsp; </span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Travel throughout designated geographical area by company owned vehicle.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Domestic travel up to 25%</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Work on-site at customer location.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Be dressed appropriately with protective gear that is required for each site. </span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Position Status:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>&nbsp;</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Level:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Staff </span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">FLSA: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non -Exempt </span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Supervises:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Date Revised:&nbsp;&nbsp; 05/07/2025</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This job description reflects management&rsquo;s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.</span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.</span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Core Health&amp; Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health &amp; Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.</span></span></p>\r\n",
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