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Inside Sales Representative

0229f850 4aff 4275 Beb3 9bf6c8fb1f1c 19000101 000001 · Ajax, Ontario, CA, Ajax, Ontario; Mississauga, ON, CA, Mississauga, ON · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0229f850 4aff 4275 Beb3 9bf6c8fb1f1c 19000101 000001
TitleInside Sales Representative
Normalized title-
Department / team-
LocationOntario, CA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0229f850 4aff 4275 Beb3 9bf6c8fb1f1c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Ontario.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0229f850 4aff 4275 Beb3 9bf6c8fb1f1c 19000101 000001
Source818b5423-1e6d-4ea1-9e1c-e2cfc945ad4d
ATS providerADP Workforce Now Recruiting

Description

JOB SUMMARY : Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction. ESSENTIAL JOB FUNCTIONS Service Contract Renewals Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates. Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels. Address customer questions and objections to secure commitments for contract renewals. Customer Relationship Management Build and maintain strong relationships with existing customers to promote retention and loyalty. Act as a trusted advisor, providing insights into the value and benefits of continued service contracts. Partner with customer success and support teams to resolve any service-related concerns. Revenue Growth Identify opportunities to upsell or cross-sell additional products or services during the renewal process. Collaborate with the sales and marketing teams to promote new offerings that enhance customer value. Data Management and Reporting Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel. Provide regular reports on renewal rates, customer feedback, and upsell success to leadership. Use data to identify trends and recommend strategies to improve renewal outcomes. Collaboration and Process Improvement Work closely with the sales operations and finance teams to streamline the renewal process. Provide feedback on processes, systems, and tools to improve efficiency and effectiveness. EDUCATION/ SPECIAL LICENSES OR CERTIFICATION : Bachelor’s degree in Business, Sales, or a related field (preferred but not required). EXPERIENCE: 2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business. SKILLS: Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention. Strong communication and negotiation skills, with the ability to handle objections and close deals. Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace. Excellent organizational skills and attention to detail. Ability to work independently while contributing to team goals. COMPETENCIES: Customer-Vendor relations & solutions focused Excellent Listening, verbal & written communication skills and interpersonal savvy Action Oriented Problem Solving Drive for Results Ensures Accountability Attention to detail Product and technical knowledge PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit or stand for extended periods of time Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday Ability to perform repetitive keyboarding activities and operate general office equipment. Extra hours and some travel may be required

Full job record

Job ID574ca7d60262e768477b73daf3bf5da5e1d3742e
Org IDb8b887e6-a154-4f55-a08f-b590a435c3a5
Source ID818b5423-1e6d-4ea1-9e1c-e2cfc945ad4d
Board ID818b5423-1e6d-4ea1-9e1c-e2cfc945ad4d
Provideradp_workforcenow
Provider Job Key599514
TitleInside Sales Representative
Normalized Title—
Statusactive
Activeyes
Location TextAjax, Ontario, CA, Ajax, Ontario; Mississauga, ON, CA, Mississauga, ON
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityOntario
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0229f850-4aff-4275-beb3-9bf6c8fb1f1c&ccId=19000101_000001&lang=en_US&type=JS&jobId=599514&jwId=9201763428203_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0229f850-4aff-4275-beb3-9bf6c8fb1f1c&ccId=19000101_000001&lang=en_US&type=JS&jobId=599514&jwId=9201763428203_1
First Seen At2026-05-31 18:41:30Z
Last Seen At2026-06-06 13:00:46Z
Last Checked At2026-06-06 13:00:46Z
Last Changed At2026-06-06 13:00:46Z
Inactive At—
Source Posted At2026-05-29 16:29:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-right:-.5in;text-align:justify;' data-pasted=\"true\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>JOB SUMMARY</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>:&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction.</span></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-right:1.0in;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-right:1.0in;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>ESSENTIAL JOB FUNCTIONS&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Service Contract Renewals</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Address customer questions and objections to secure commitments for contract renewals.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Customer Relationship Management</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Build and maintain strong relationships with existing customers to promote retention and loyalty.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Partner with customer success and support teams to resolve any service-related concerns.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Revenue Growth</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Identify opportunities to upsell or cross-sell additional products or services during the renewal process.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Collaborate with the sales and marketing teams to promote new offerings that enhance customer value.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Data Management and Reporting</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Provide regular reports on renewal rates, customer feedback, and upsell success to leadership.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Use data to identify trends and recommend strategies to improve renewal outcomes.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Collaboration and Process Improvement</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Work closely with the sales operations and finance teams to streamline the renewal process.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Provide feedback on processes, systems, and tools to improve efficiency and effectiveness.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-left:9.0pt;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>EDUCATION/ </span></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>SPECIAL LICENSES OR CERTIFICATION</span></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>: </span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Bachelor&rsquo;s degree in Business, Sales, or a related field (preferred but not required).</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>EXPERIENCE:&nbsp;</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>SKILLS:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Strong communication and negotiation skills, with the ability to handle objections and close deals.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Excellent organizational skills and attention to detail.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to work independently while contributing to team goals.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>COMPETENCIES: &nbsp;</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Customer-Vendor relations &amp; solutions focused</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Excellent Listening, verbal &amp; written communication skills and interpersonal savvy</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Action Oriented</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Problem Solving</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Drive for Results</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ensures Accountability</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Attention to detail</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Product and technical knowledge</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: &nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><div style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Sit or stand for extended periods of time</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to perform repetitive keyboarding activities and operate general office equipment.</span></li><li style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Extra hours and some travel may be required</span></li></ul></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201763428203_1",
    "postDate": "2026-05-29T12:29:00.000-04:00",
    "workLevelCode": {
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          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
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        {
          "nameCode": {
            "codeValue": "HomeDepartment"
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          "stringValue": ""
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        {
          "nameCode": {
            "codeValue": "JobClass"
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          "stringValue": "Sales"
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        },
        {
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          "indicatorValue": false
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        {
          "nameCode": {
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        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
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          "indicatorValue": false
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      ]
    },
    "requisitionTitle": "Inside Sales Representative",
    "clientRequisitionID": "1302",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Ajax",
          "postalCode": "",
          "countrySubdivisionLevel1": {
            "codeValue": "Ontario"
          }
        },
        "nameCode": {
          "shortName": " Ajax, Ontario, CA"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Mississauga",
          "postalCode": "L5N 7W5",
          "countrySubdivisionLevel1": {
            "codeValue": "ON"
          }
        },
        "nameCode": {
          "shortName": " Mississauga, ON, CA"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/599514?cid=0229f850-4aff-4275-beb3-9bf6c8fb1f1c&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 22412
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}
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