Order Entry Specialist

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    "description": "<div>\r\n<p><span style=\"font-size:11pt;\"><span style=\"color:#231f20;\">BEGA North America is a world renowned manufacturer of architectural lighting solutions</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Illuminating What Matters:</span></span></span></strong></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">A guiding light for elevating our thinking beyond day-to-day activity in a clear and memorable way, BEGA North Americas vision intentionally possesses more than one meaning. Naturally, as an architectural lighting company, to illuminate a surface or an object makes perfect sense. Theres a deeper meaning, however. To illuminate can also mean to make lucid or clear, or to shed light on an important concept or idea. Whether its for our industry, our community, or our family, we want to matter to people who want to matter to us. And most importantly, to illuminate can also mean to enlighten, as with knowledge. We invest heavily in our people, and believe this simple idea is why they ultimately choose BEGA for a lifetime, because were focused on illuminating what matters to them.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Who we are</span></span></span></strong></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Intended to articulate the organizations culture and used as a tool to govern behavior and shape critical decision making throughout the enterprise, BEGA has established three core values.</span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Quality We have an unwavering commitment to Quality above all in our people, products, partners and processes.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Family We are a diverse Family of passionate and self-driven individuals who act with integrity, fairness and respect, that hold one another accountable to the highest standards, and collectively promote work-life balance.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Growth We embrace perpetual Growth and development, continuous learning and constant improvement, enabling the brand, the organization, and the individual to realize their full potential.</span></span></span></li>\r\n</ol>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">What we believe in</span></span></span></strong></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Respect we treat everyone with respect by being polite and kind.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Integrity we act with integrity by being honest and following our moral and ethical convictions. Ownership we possess an attitude of ownership and a mentality that desires us all to thrive. Accountability we lead by example, always accountable for doing what we agreed we would do.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Diversity &amp; Inclusion we promote creating a culture of inclusive and diversity in order to achieve a work environment in which all individuals are treated fairly and respectfully with equal access to opportunities and resources.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Position</span> <span style=\"color:#231f20;\">Profile</span></span></span></strong></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Service leads the customer experience. Delivering an exceptional customer experience requires a unified front across the entire </span><span style=\"color:#231f20;\">company. In this dynamic, service teams not only respond to customers requests but increasingly function as additional sales channels and brand ambassadors. In support of our service purpose and tasks, a BEGA Order Entry (OE) Specialists role is to process new orders on time, and with zero defects, every time. The OE Specialist verifies that the ordering customer information, billing information, project and product details, and commission splits provided by our sales partners are received with all necessary information and entered with precision. As a member of the service team, the OE Specialist must always exhibit our core values; everything must be done with Quality as the driving force.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Knowledge &amp; Experience</span></span></span></strong></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Minimum of an associates degree (AS/AA) from a two-year college or technical school.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Customer service experience of any kind is preferred but not required.</span></span> <span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Training will be provided.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Must have the capacity to learn and navigate software programs and business systems quickly.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Must have strong problem solving skills and an analytical approach to all tasks.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Strong interpersonal skills are required, written and verbal communication skills must be excellent.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Possesses a positive, professional attitude, and a willingness to be part of a team environment.</span></span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-left:5.25pt;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">What youll do</span></span></span></h1>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Create a customer-centric sales and service approach throughout BEGA to drive brand loyalty.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Differentiate BEGA by consistently offering proactive &amp; consultative customer engagement.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Establish robust operational systems to deliver a unified &amp; solutions oriented experience.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Ensure conversational customer interactions to further our brands recognition and reputation.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Drive team engagement &amp; ownership with core values, training, empowerment and accountability</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Demonstrate a high standard of work ethic, professionalism, punctuality and reliability at all times.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Show strong attention to details and the ability to prioritize and delegate order workload amongst team.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Challenge the process!</span></span> <span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Evaluate, promote, and support continuous improvement every day.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Act with respect, integrity, ownership and accountability at all times BEGAs pillars of leadership.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Ensure quality above all, consistently working towards zero errors or defects in everything we do.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Enter 100% of all customer purchase orders received by 3:00 PM or earlier within the day received.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-size:9pt;\"><span style=\"color:#231f20;\">Achieve productivity standards for the OE process are met daily ( 30 orders entered per day).</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Position Dimensions</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">Data entry and delegation of 50 75 customer purchase orders per day</span><span style=\"color:#231f20;\">.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"color:#231f20;\">BEGA North America </span></strong><span style=\"color:#231f20;\">is located in the heart of the picturesque American Riviera just south of Santa Barbara. This setting offers endless access to outdoor activities such as hiking, sailing, surfing, mountain biking, and the likes. We offer an attractive</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#231f20;\">compensation package, including health care, 401(k), vacation and personal pay, educational reimbursement program, on-site gym, </span><span style=\"color:#231f20;\">jogging path, wellness programs and a remarkable work environment.</span></span></span></p>\r\n</div>",
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Ownership we possess an attitude of ownership and a mentality that desires us all to thrive. Accountability we lead by example, always accountable for doing what we agreed we would do.\\r\\n\\r\\nDiversity &amp; Inclusion we promote creating a culture of inclusive and diversity in order to achieve a work environment in which all individuals are treated fairly and respectfully with equal access to opportunities and resources.\\r\\n\\r\\nPosition Profile\\r\\n\\r\\nService leads the customer experience. Delivering an exceptional customer experience requires a unified front across the entire company. In this dynamic, service teams not only respond to customers requests but increasingly function as additional sales channels and brand ambassadors. In support of our service purpose and tasks, a BEGA Order Entry (OE) Specialists role is to process new orders on time, and with zero defects, every time. The OE Specialist verifies that the ordering customer information, billing information, project and product details, and commission splits provided by our sales partners are received with all necessary information and entered with precision. As a member of the service team, the OE Specialist must always exhibit our core values; everything must be done with Quality as the driving force.\\r\\n\\r\\n \\r\\n\\r\\nKnowledge &amp; Experience\\r\\n\\r\\n\\r\\n\\tMinimum of an associates degree (AS/AA) from a two-year college or technical school.\\r\\n\\tCustomer service experience of any kind is preferred but not required. Training will be provided.\\r\\n\\tMust have the capacity to learn and navigate software programs and business systems quickly.\\r\\n\\tMust have strong problem solving skills and an analytical approach to all tasks.\\r\\n\\tStrong interpersonal skills are required, written and verbal communication skills must be excellent.\\r\\n\\tPossesses a positive, professional attitude, and a willingness to be part of a team environment.\\r\\n\\r\\n\\r\\nWhat youll do\\r\\n\\r\\n\\r\\n\\tCreate a customer-centric sales and service approach throughout BEGA to drive brand loyalty.\\r\\n\\tDifferentiate BEGA by consistently offering proactive &amp; consultative customer engagement.\\r\\n\\tEstablish robust operational systems to deliver a unified &amp; solutions oriented experience.\\r\\n\\tEnsure conversational customer interactions to further our brands recognition and reputation.\\r\\n\\tDrive team engagement &amp; ownership with core values, training, empowerment and accountability\\r\\n\\tDemonstrate a high standard of work ethic, professionalism, punctuality and reliability at all times.\\r\\n\\tShow strong attention to details and the ability to prioritize and delegate order workload amongst team.\\r\\n\\tChallenge the process! Evaluate, promote, and support continuous improvement every day.\\r\\n\\tAct with respect, integrity, ownership and accountability at all times BEGAs pillars of leadership.\\r\\n\\tEnsure quality above all, consistently working towards zero errors or defects in everything we do.\\r\\n\\tEnter 100% of all customer purchase orders received by 3:00 PM or earlier within the day received.\\r\\n\\tAchieve productivity standards for the OE process are met daily ( 30 orders entered per day).\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPosition Dimensions\\r\\n\\r\\nData entry and delegation of 50 75 customer purchase orders per day.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nBEGA North America is located in the heart of the picturesque American Riviera just south of Santa Barbara. This setting offers endless access to outdoor activities such as hiking, sailing, surfing, mountain biking, and the likes. We offer an attractive\\r\\n\\r\\ncompensation package, including health care, 401(k), vacation and personal pay, educational reimbursement program, on-site gym, jogging path, wellness programs and a remarkable work environment.\\r\\nQualifications\",\"responsibilities\":\"\\r\\nBEGA North America is a world renowned manufacturer of architectural lighting solutions\\r\\n\\r\\n \\r\\n\\r\\nIlluminating What Matters:\\r\\n\\r\\nA guiding light for elevating our thinking beyond day-to-day activity in a clear and memorable way, BEGA North Americas vision intentionally possesses more than one meaning. Naturally, as an architectural lighting company, to illuminate a surface or an object makes perfect sense. Theres a deeper meaning, however. To illuminate can also mean to make lucid or clear, or to shed light on an important concept or idea. Whether its for our industry, our community, or our family, we want to matter to people who want to matter to us. 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Ownership we possess an attitude of ownership and a mentality that desires us all to thrive. Accountability we lead by example, always accountable for doing what we agreed we would do.\\r\\n\\r\\nDiversity &amp; Inclusion we promote creating a culture of inclusive and diversity in order to achieve a work environment in which all individuals are treated fairly and respectfully with equal access to opportunities and resources.\\r\\n\\r\\nPosition Profile\\r\\n\\r\\nService leads the customer experience. Delivering an exceptional customer experience requires a unified front across the entire company. In this dynamic, service teams not only respond to customers requests but increasingly function as additional sales channels and brand ambassadors. In support of our service purpose and tasks, a BEGA Order Entry (OE) Specialists role is to process new orders on time, and with zero defects, every time. 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